policy overview

We want everyone to have a safe fun and enjoyable time. Always feel free to ask for assistance from staff and security.

This is the entry & privacy policy for the venue. Details may be changed at any time for changes in the law.


By allowing us to scan your ID you agree to the following:

That we can share your identity information with other venues should you be banned from this venue or are considered to be behaving or are at risk of behaving, in a socially unacceptable manner. That we can make this information available to police and local authorities in the event of an incident. The venue has an obligation to comply with liquor licensing legislation by:

a. Ensuring the responsible service of alcohol;
b. Ensuring that persons under the age of 18 years are not permitted to consume alcohol on our venue;
c. Ensuring safety and wellbeing of patrons; and
d. Providing a safe environment for all persons within the hotel generally.

The collection and sharing of relevant information is essential to carry out these functions.

The Scannet ID scanning process involves a computer system which takes a scanned copy of the identification you present us with, checks your age and whether you are listed on our database of people who have been barred from our venue or venues within our area.

The ID Scanning process is voluntary however we retain management’s right to refuse entry if you do not permit us to scan your identification. The Newcastle Hotel will store the data for a period of twelve months except for banned IDs which will be stored indefinitely.

In the event you want your information deleted prior to this period please email your name and date of ID scan to:

Patrons who are subject to a ban will not be removed from our database. All information recorded will be stored securely on venue servers which are password protected and kept in alarmed offices. The only staff with access to this information will be trained managers who will deal with it in accordance with the Privacy Act 1988.

You may have access to the information we hold on you at any time by making a written request to